gift vouchers

Gift Vouchers are valid for 3 years from the date of purchase and room bookings are subject to availability and our standard cancellation policy.

Gift Vouchers are non-refundable, not transferrable, and cannot be exchanged for cash. All gift vouchers are to be presented upon arrival and will be retained by Piermont Retreat.

Any additional requirements will be charged to the guest’s account and must be settled prior to their departure. Guests are required to contact Piermont Retreat directly to redeem gift vouchers.

Bookings

When making a reservation at Piermont Retreat, you acknowledge and accept our cancellation and refund policies. Specifically, a one-night deposit will be deducted from the credit card provided at the time of booking, with the remaining balance charged to the same credit card one day prior to your arrival date. While we are flexible and willing to assist with changes, rescheduling, or refunds for your booking, there are two exceptions: changes requested within 30 days of your arrival date or for stays encompassing the period from December 22nd to January 3rd, and Easter weekend.

Bookings made over the Christmas and Easter period, require a 50% deposit at the time of booking.

We can only offer a refund if we resell your accommodation or, depending on the circumstances, transfer the deposit to a credit voucher with a 12-month expiry.

Survey Prize Draw

Complete a departure survey through the link provided and your name will be entered into a random prize draw to win:

  • 2 nights accommodation in a Stone Cottage for up to 2 adults.
  • Premium Bottle of Tasmanian Bubbles.
  • Total package valued at $1,580.00.

For a second entry into the draw, leave a Tripadvisor review to double your chances of winning.

Terms & Conditions:

  • The offer is subject to availability and blackout dates.
  • Blackout dates: 1st December – 31st January & Easter Weekend.
  • The offer is non-transferable, and non-exchangeable, and no cash alternatives are available.
  • Entrants must be 18 years or older at the time of entry.
  • Standard Terms & Conditions apply once the reservation is made.
  • Winners will be notified by email and text message.
  • The prize must be claimed within 48 hours of notification.

Dates:

Q3 Prize Draw: Winner announced on 30th September 2024.
Q4 Prize Draw: Winner announced on 30th December 2024.
Q1 Prize Draw: Winner announced on 30th March 2025.